At Addison Flow Corp, customer satisfaction is our top priority. We want you to be fully confident in your purchase. If for any reason you’re not satisfied with your order, we’re here to help with a simple and transparent return and refund process.

Returns

You may request a return within 30 days of receiving your item. To be eligible, the product must be unused, in its original condition, and in the original packaging. Items that show signs of installation, damage, or wear and tear may not qualify for a return.

To initiate a return, please contact us at support@addisonflowcorp.site with your order number and reason for the return. Our team will guide you through the return process and provide return instructions.

Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or was sent in error. We recommend using a trackable shipping method to ensure your return reaches us safely.

Damaged or Defective Items

If your product arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery. Include photos of the damaged item and packaging, and we will process a replacement or full refund at no extra cost to you.

Refunds

Once your returned item is received and inspected, we will notify you via email. If your return is approved, a refund will be issued to your original payment method within 5–10 business days. Please note that shipping costs are non-refundable, unless the return is due to our error.

Non-Returnable Items

Some items may be marked as final sale or non-returnable on the product page. Custom or special-order items may also be excluded from returns unless they arrive damaged or incorrect.

Exchanges

At this time, we do not offer direct exchanges. If you need a different item, we recommend placing a new order and returning the original item for a refund.

Contact Us

If you have any questions or need help with a return, please contact our support team:

Address: 405 S Clinton St, Princeton, WI 54968, USA
Email: support@addisonflowcorp.site
Phone: +1 608 431 0141